Urgent Care EMR
Urgent care doctors have traditionally had few options in terms of their patient management-unless they were working entirely in the private sector. In recent years, however, many ambulatory clinics have found themselves thrust into the realm of urgent care. Because of this, urgent care providers are now required to work with integrated EMR systems. Integrating an EMR into an urgent care clinic’s workflow helps to improve the office’s efficiency while providing quality patient care.
While urgent care facilities continue to be centered on efficient workflow and delivering effective treatment, selecting the appropriate medical partners can also have a large impact on the success of your practice. The wrong EMR could cost clinics both time, and money, and waste valuable staff time that should be devoted to patients. Too many practices acknowledge that they simply aren’t interested in developing an effective interdisciplinary EMR program and, not surprisingly, the failure to adequately address the issue has resulted in even more time being wasted. When evaluating which EMR/PM to select, many clinics find themselves unable to integrate their offices’ medical concerns. Instead, many offices resort to buying new machines, spending money that should go to patients, or trying to convince doctors to accept one particular EMR instead of another.
There are several reasons why urgent care clinics would need to incorporate an electronic medical record into their workflow. First, most individuals visiting the clinic already have a medical history that has been stored on their computer. Doctors no longer need to ask patients about their previous illnesses, surgeries, medications, allergies, medications, etc., in order to form an accurate impression of their medical history. The electronic medical record simplifies this process, making it possible for doctors to quickly form a summary of a patient’s medical history. In addition, EMRs allow urgent care clinics to immediately eliminate patients who show no interest in following up with follow-up visits. Many doctors and staff members find it less taxing to simply remove a patient’s name from their electronic medical record after the visit than it is to try to persuade a patient to make follow-up appointments.
EMR software solutions also make it easier to follow up with a patient. Most EMR urgent care systems allow doctors and clinicians to upload a patient’s information to their computer, where it can be accessed by medical staff on the spot. This streamlined process also allows clinics to easily manage their records electronically, eliminating duplicate records. By eliminating the need to physically gather patient information or to write patient information down, clinics free up valuable time that can be spent doing what doctors and other healthcare professionals do best: providing treatment. In addition, electronic medical records to eliminate the possibility that a patient’s medical history will become lost in the shuffle of a busy practice.
Of course, urgent care clinics can’t go without a way to pay for their services like insurance. While it’s true that there’s no way to completely eliminate medical insurance bills (many people can’t even meet the deductible requirements), there are ways to limit the impact they have on a clinic’s bottom line. One of those ways is to use EMR software solutions and billing services like Medisoft Mobile Platform to outsource appointment scheduling and billing to a mobile EMR practice. Because these services typically require minimal training and can be completed in a few hours, clinics can save money while still providing quality care. And, while a patient can’t usually refuse payment once they’ve started receiving services like prescription drugs or medical attention, most clinics can’t afford to ignore a mounting medical bill.
Another way that medical clinics can save money on their EMR software solutions and billing is to use intake forms for patients who don’t show up for their appointment. Instead of printing intake forms and mailing them to the patient’s physician, clinics can create online intake forms that can then be distributed by email or fax. When patients receive notification of an appointment via email or fax, they might not have time to check their schedule or remember to show up for their appointment. This makes online intake forms a very effective way to avoid missed appointments and increased patient liability.
But clinics can’t rely on workflow alone to keep their costs down. The more basic aspects of workflow management, such as matching patient information to appropriate departments and filling orders properly, can quickly eat up a small clinic’s budget. To ensure that urgent care centers software solution and other workflow management tasks are fully implemented, urgent care clinics should consider outsourcing some of their important work. A quality medical clinic management system can provide the necessary tools for managing several urgent care centers at the same time, ensuring that the clinic doesn’t miss any critical appointments because it didn’t have the time to complete the paperwork.
Another way to free up clinic finances is to eliminate duplicate billing tasks. In many medical offices, billing is done on an individual bill, which means that even two separate bills for the same procedure could lead to significant discrepancies. Clinics should look for a medical billing software solution that includes comprehensive features that allow it to track duplicate billing transactions. One great feature of e-Procure, a leading suite of electronic billing solutions, is the ability to automate the generation of bills. Instead of having to manually input patient data into the billing system, the system can automatically generate bills for each patient according to their diagnosis and treatment period. Because this capability eliminates the need for patient input, there is also a reduction in errors due to patient misdiagnosis.