Credit Reporting Firms Should Fix Practices Amid Consumer Complaints U.S. Watchdog
(Reuters) - The U.S. Consumer Financial Protection Bureau (CFPB) on Tuesday recommended that Experian, Equifax and TransUnion change how they respond to consumers after logging almost half a million complaints in a year combined.Gripes about the U.S. credit reporting agencies have long topped the list of public complaints in the CFPB's database, which debuted in 2012 to boost transparency on consumer issues.The watchdog recommended that Experian, Equifax and TransUnion consider how to improve the accuracy of credit reports by giving consumers more control over their data, according to a CFPB report based on 488,000 complaints it received from October 2021 through September 2022.The regulator also said credit reporting firms should examine whether their automated processes make it harder...