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Healthcare complaints hit 10-year high, says B.C. ombudsperson
Global News

Healthcare complaints hit 10-year high, says B.C. ombudsperson

Complaints about British Columbia’s health-care system to the provincial ombudsperson have reached a 10-year high. Jay Chalke‘s annual report for 2021-2022 says the office received almost 1,300 complaints or inquiries focused on programs and services provided by the Ministry of Health.The figure is more than 15 per cent of all 8,215 complaints lodged with the office in that period. 1:52 B.C. ombudsperson says rights of mental health patients are being denied Chalke says in a news release that health care was top of mind for those who reached out to his office, with complaints ranging from visitor restrictions for long-term care to sur...