News That Matters

Tag: 988

Mental health hotline calls in southwest Missouri have increased by 35%
Health

Mental health hotline calls in southwest Missouri have increased by 35%

SPRINGFIELD, Mo. (KY3) - Since its launch in July, people are calling 988 if they are struggling with a mental health emergency.Previously you would have to call an 800 number, which was long and difficult to memorize. Since that number was simplified, operators have seen more calls from people needing help.“We have been answering phones as usual, and we have seen an increase in calls,” said Natasha Corkin, Director of crisis services at Burrell Behavioral Health. “The first week was a larger increase with a 50% increase in calls, and then the second week it went down a little bit to the 40% range, then it’s been staying steady about 30 to 35% since.”The Southwest Missouri center answered 491 calls in July. Operators have been able to keep up with the increased call volume. Most calls a...