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Roundup: Over 18 GB health files stolen from Pinnacle and more briefs


Hackers stole 18 GB health files from Pinnacle 

In an update, the Pinnacle Midlands Health Network disclosed new information about the data that was stolen from its third-party IT server during a breach in late September.

Pinnacle has figured that hackers have accessed health information dating from 2016-2022 and some of its corporate information from its third-party IT server. 

Its latest investigation found that approximately 93 gigabytes (GB) of data were taken with over 18 GB containing health information. About 23 GB of data did not contain health information while the remaining data are still being classified.

Pinnacle said it recognises many of the files involved – what information is likely to be in those files. However, it has yet to know the names of individuals who have been exposed to the hack.

Meanwhile, the stolen corporation information relates to the organisation’s guidance, manuals and templates that are routinely downloaded by staff.

“We are working on identifying any information that may be especially sensitive or which may be different from what we understand has been taken to date. If this process uncovers data that would cause a person to suffer serious harm, we have a process to take the appropriate steps with respect to that information,” Pinnacle said.


Canberra Health Services to rollout Mayo Clinic’s Well-being Index app

Canberra Health Services, which runs the Canberra Hospital and a number of community health centres, have adopted three initiatives to promote workers’ well-being.

This includes the rollout of Mayo Clinic’s Health Well-being Index app, which provides a measurement of well-being, as well as resources at times of distress. It also provides organisations with deidentified data to pinpoint areas needing support.

It is being implemented as part of the organisation’s efforts to fight burnout and promote the well-being of its health workforce.

The other adopted initiatives include a restorative wellness space and a peer support programme. Nine more initiatives supporting its workforce will be implemented across the organisation soon. 


John Hunter Children’s Hospital deploys electronic ICU record

The John Hunter Children’s Hospital, a specialised tertiary referral paediatric hospital in Newcastle, has recently gone live with the electronic record for Intensive Care (eRIC) system developed by eHealth NSW.

The system provides clinicians with access to a patient’s critical care records, including clinical notes and information downloaded from bedside monitors, ventilators, and other equipment. It also supports the e-prescribing of fluids and medications.

This go-live follows the recent launch of the eRIC system in both the adult and neonatal ICUs at Liverpool Hospital. 

To date, 27 adult ICUs and five neonatal ICUs have implemented eRIC throughout New South Wales. 


CALHN tries out digitally enabled Cancer Concierge service

The Central Adelaide Local Health Network has started a three-month trial of its new Cancer Concierge service at the Royal Adelaide Hospital.

According to a media release, the service provides dedicated support with non-clinical matters to patients admitted for cancer treatment.

A Cancer Concierge officer will visit newly admitted patients within 24 hours to help them settle in, including setting up their Personify and CancerAid apps. They will then be able to seek the service at any time via the Personify App for non-medical-related concerns or questions.



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