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PNC Bank customers advised to exercise caution against fraudulent emails, text messages


Ever been pestered with fraudulent phone calls, text messages and emails? Well, many people find this to be distracting and even annoying.

You might have even attempted to block those fake calls or text messages.

But if you’re a PNC Bank customer, Tribelive is advising customers to take extra precautions and are being warned of a scam that aims to obtain personal or account-related information.

“Some cybercriminals have shifted their approach and are targeting consumers directly through known and trusted channels of communication,” a PNC spokesperson said. “One such scam involves fraudulent outreach via text, email or phone calls. These communications appear to be initiated by PNC, but instead are being sent by a fraudster in hopes of obtaining customers’ personal or account-related information.”

“We take these matters very seriously, and continue to take these measures to protect the security and privacy of our customers,” the spokesperson added.

Well, you may be asking yourself what to look out for when you receive these forms of communication?

According to WPXI-TV, some attempts via email or text messages have included “unauthorized activity” on an account and instructs you to call an 888 phone number where a person on the other line asks for personal identifying information, including an account number.

So, how can customers fight back against these fraudulent attempts?

According to the outlet, if a customer happens to receive these fraudulent attempts via email, phone calls or text messages that appear to be from PNC, officials recommend not clicking on the text or email links. They also recommend not sharing online or mobile banking passwords or usernames by phone, text or email.

Also do not respond to requests for personal or financial information such as full credit card numbers or social security numbers and forwarding suspicious emails and screenshots of fraudulent text messages to PNC Abuse, abuse@pnc.com.

Read more via Triblive.



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