Customer Helps Stop Harrowing Robbery Caught On Video At Upper West Side Boutique – CBS New York

New York City (CBSNewYork) – A female on Manhattan’s Upper West Side is showing not all heroes use capes – and some shop.

CBS2’s John Dias discusses how a shop employee has her consumer to thank for her security.

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It started as an apparently innocent discussion late Saturday early morning, with somebody who 18-year-old Charlotte Dow believed was a consumer at her mommy’s Upper West Side shop Laina Jane. However the phony purchase rapidly ended up being pandemonium – the shop was getting robbed.

The incident was caught on surveillance video.

“And then all of a sudden he starts going behind the counter… and then he cornered me in,” Dow said. “And my phone was out of reach.”

(credit: CBS2)

She was working all alone.

“Give me all your money, and shut the [expletive] up or else I’ll kill you,” the suspect said.

“I was panicking. I never been in that sort of position before,” Dow said.

When she told him the store didn’t take cash, he threatened her again.

“Stop playing, I’ll kill you girl,” the suspect said.

The suspect locked her in a back bathroom of the store.

“You open the door, I’ll shoot your [expletive],” he said.

“I just thought, my mom is going to come in any second. I just have to hold on for a little bit longer, or just wait for a customer to come in,” Dow said.

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Her hopes ended up being a reality. As the man rummaged through the shop, a customer was outside shopping, then made her way inside not realizing she was walking in on a robbery. Dow then screamed for help.

“We are being robbed, call 911!” she stated.

“I don’t know what she’s talking about,” stated the suspect.

“Did you think ‘Oh no, he’s going to harm this woman?’” asked Dias.

“I was unsure to call out because I wasn’t sure if he was going to throw that woman into the bathroom with me,” Dow stated. “I wasn’t even like sure if that woman was like, going to, like, help me or anything, or just would run out.”

But it was the suspect that then fled, and the customer stayed.

“This wave of relief rushed over me,” Dow said.

“Is he still there?” Dow asked the customer in the video.

“No, come out,” she replied. “Lock your door. Don’t be afraid, I’ll protect you.”

Police are still searching for the suspect, asking the public’s help in identifying him.

As for Dow, she’s OK. She still plans on working at the shop. She’s hoping to see the consumer-turned-hero frequently in the location, given that she lives around here.

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Anybody with any info is asked to call the NYPD’s Criminal activity Stoppers hotline at 1-800-577-TIPS (8477), or for Spanish, 1-888-57-PISTA (74782). You can likewise send an idea by means of their site or on Twitter, @NYPDTips. All calls are kept personal.

Jobber Wiki author Frank Long contributed to this report.